We aim to resolve every concern quickly and fairly.
Level 1 – Customer support
Call or WhatsApp +91 91223 40775 or email care@msme.llc (Monday to Saturday, 9:30 AM – 6:00 PM IST). We acknowledge complaints within 24 working hours.
Level 2 – Grievance officer
If your issue is not resolved within 3 working days, write to our Grievance Officer:
Shailesh Kumar Pandey, Proprietor, EUDYM
408, 4th Floor, Suneja Tower 2, Najafgarh Road,
Janakpuri District Centre, New Delhi – 110058, Delhi, India
Email: care@msme.llc · Phone: +91 91223 40775
We will resolve grievances within 15 days of receipt. Please include your name, registered mobile number, service name and payment reference.